Inclusivity - the secret weapon for efficient decision-making
Have you ever been frustrated at the length of time it takes to get anything done in your organisation? Or perhaps weary of endless meetings that are not necessary?
The reason you feel this way is probably because decision-making in organisations is typically highly inefficient. According to a McKinsey study, managers at the average Fortune 500 company waste about 530,000 days due to bad decision-making processes.
How can organisations become more efficient?
In the study mentioned above, McKinsey recommended that companies adopt three measures:
Have good debates
Implement a clear process
Empower the right people
We see similar advice given elsewhere. For example, Harvard Business Review writes that 5 things which managers can do to improve decision-making are:
Take a Process-Oriented Approach
Involve Your Team in the Process
Foster a Collaborative Mindset
Create and Uphold Psychological Safety
Reiterate the Goals and Purpose of the Decision
So what is the secret sauce for efficient decisions in organisations?
The reason why the recommended measures for improving decision-making are so similar across publications is because the underlying principles guiding the improved efficiency are the same. Namely, the use of structure and inclusion.
Large organisations are scary. There are so many individuals contributing to the goals of the firm and the fear of overstepping into the work of colleagues is strong. In parallel, it often is the case that no-one knows who has the responsibility and/or authority to take or approve a decision. Like the overwhelming majority of professionals, you can probably recall a time when you were in one of those situations. Having a clear-cut and flexible structure addresses all of these problems, leading to clarity of responsibility within organisations. A technology-enabled decision-making tool like QVote can ensure visibility and implementation of the structure throughout an organisation while reducing the admin time required to make the structure work.
Including relevant employees leads to better organisational efficiency. A study by Deloitte found that inclusive teams can perform around 80% better. The reasons for this are the intellectual benefits of having diversity of thought as well as the motivational boost of being included and given a sense of belonging and purpose. By empowering the right people to champion decisions and the right people to participate in the decision-making process, organisations benefit from increased quality of decisions and greater commitment from employees to make the decisions swiftly and implement them excellently. Using a tool like QVote can help give employees a nuanced voice to contribute to decision-making while boosting their motivation and engagement. Coupled with the flexible structure capabilities, you can say goodbye to endless repetitive meetings!
Article by Rayhan Beebeejaun
Co-founder of QVote
Rayhan is an entrepreneur striving to improve the state of decision-making in the world. His goal is to promote inclusivity so as to give people a voice and greater control over their lives while increasing the efficiency of all organisations.
McKinsey, Three keys to faster, better decisions, 2019
Harvard Business Review, 5 KEY DECISION-MAKING TECHNIQUES FOR MANAGERS, 2020
Deloitte, Waiter, is that inclusion in my soup? A new recipe to improve business performance